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Terms and conditions

Terms and conditions
These terms and conditions are applicable to the www.123flori.ro website. If you visit or shop at www.123flori.ro, you accept these terms and conditions. By using 123flori.ro and the services offered through it, you agree to be bound by these conditions of use, and guidelines. If you do not agree with any of these conditions and policies of use, you may not use 123flori.ro site.
123flori.ro is a site designed, maintained and administrated by SC FLORARIA FLOREX ONLINE SRL (123FL).The company has been established in 2003 and it has the following identification information: ID Code: 24873061; Commerce Register ID: J40/20925/16.12.2008. 123FL reserves the right to change, modify, add or remove information from the Terms and Conditions section.
To review the updated version of the Terms and Conditions click on the "Terms and Conditions" link at the button of the site.

Privacy
123FL receives and stores information you enter at 123flori.ro. This information can include: name, address, phone numbers, and information regarding the way you use our services and products.
  1. What do we do with the information you provide? The information you provide can be used by 123FL only to customize the services and products we provide in the following ways:
    1. processing of your orders
    2. providing services and products
    3. solving and answering any requests or complaints
    4. contacting you (incl. mail, email, fax, text messages, pager or phone) regarding special offers, products or services, if you selected this option
  2. Distribution of your information 123FL will not distribute your information to any third party unless required by law. If a purchase is made by credit card, no information (such as number or expiry date) is stored on our local servers, transferred or stored. All the information is processed directly via Visa or MasterCard. If you card was issues by a bank certified with the 3D system, the authorization for the transaction is completed only after your authentication with the system, based on your personal pin number, has been completed. Read "Verified by Visa" and "SecureCode" for complete details regarding the 3D Secure system.
Copyright
All content included on the 123flori.ro site - such as text, graphics, logos, button icons, images, and audio clips, digital downloads, data compilations, and software--is the property of 123FL, and is protected by copyright laws. Copyrights are protected by copyright laws and intellectual property laws.

Cookies on 123Flori.ro
This website uses cookies its own and third parties to provide visitors a much better browsing experience and services tailored to the needs and interests of each. By using 123Flori.ro, you agree to the use of cookies.
A "Web Cookie" (a term known as "browser cookies" or "HTTP cookie" or simply "cookie") is a small file consisting of letters and numbers that will be stored on your computer or mobile device other equipment of a user that is accessing the Internet.
The cookie is installed by request issued by a web server to a web browser (eg Internet Explorer, Chrome)
A cookie consists of 2 parts: name and value of the cookie contents. Moreover, during the existence of a cookie is determined, technically, only web server that sent the cookie can access it again when the user returns to the website associated with that web server. Cookies themselves do not require personal information to be used and, in most cases, not personally identify internet users.
Some cookies are used only for a single session (session cookies) and are not retained once the user has left the website and some cookies are retained and reused each time the user returns to that website ('cookie permanent sites'). Nevertheless, the cookies can be removed by a user at any time through your browser settings.
Visiting this site may place cookies purposes of:
  • website performance
  • visitor analysis
  • Geotargetting cookies
  • visiting record
  • advertising
  • advertising providers cookies

These cookies may come from other third parties: google.com, facebook.com and others. Cookies are central to the efficient operation of the Internet, helping to generate a friendly and customized browsing experience preferences and interests of each user. Refuse or disable cookies can make some sites can not be used.
Refusing or disabling cookies does not mean you will not receive online advertising, but it will no longer take into account your preferences and interests, evidenced by browsing behavior.
Cookies are not viruses! They use standard plain text formats. Not consist of pieces of code can not be executed so can not auto-run. Therefore, it can duplicate or replicate on other networks to run or reply again. Because they can not perform these functions can not be considered viruses.
Cookies can be still used for negative purposes. Because stores information about preferences and browsing history of users, both on a particular site and on several other sites, cookies can be used as a form of spyware. Many anti-spyware are aware of this fact and constantly marks cookies to be deleted in removal proceedings / scan anti-virus/anti-spyware.
Due to their flexibility and the fact that most of the sites visited and highest use cookies, which are almost inevitable. Disabling cookies will not allow user access to the most popular sites and used including YouTube, Gmail, Yahoo and more.
Here are some tips that can ensure that carefree surfing but with cookies:
  • Customize your browser settings regarding cookies to reflect a comfortable level of security you use cookies.
  • If you do not mind cookies and you are the only person using your computer, you can set long-term expiration for storing your browsing history and personal access data.
  • If you share access to your computer, you can consider setting your browser to delete individual navigation data every time you close the browser. This is a version to access sites that place cookies and to remove any information visit when closing Navigation.
  • Install and constantly update your antispyware applications.

Many applications for detection and prevention of spyware include detecting attacks on websites. Thus, preventing the browser from accessing websites that could exploit browser vulnerabilities or malicious software download. Make sure you keep your browser updated. Many cookies are made based attacks exploiting weaknesses old versions of browsers.
Cookies are everywhere and can not be avoided if you want to enjoy access to the best and largest Internet sites local and international. With a clear understanding of how they operate and the benefits they bring, you can take the necessary security measures astel that you can navigate the Internet with confidence.
Disabling and refusal to accept cookies may be specific sites visited impractical or difficult to use. Also, refusing to accept cookies does not mean you will not receive / view online advertising.

You can set your browser so that the cookies will not be accepted or you can set your browser to accept cookies from a particular site. But, for example, if you are not registered, using cookies, you may not leave comments.
All modern browsers allows you to change the setting of cookies. These settings are usually found in the 'options' menu or 'preferences' of your browser.

License to access the site
123FL offers limited access to 123flori.ro. The following actions are prohibited:
- Transfer of data (unless data which can be cached) from 123flori.ro
- Modify of any data or information from 123flori.ro unless 123FL agrees to it
- Change, reproduce, duplicate, copy, sell or exploit in any commercial way, the site 123flori.ro or any of its components or information. 123FL can prohibit access to the site at any given time without having to explain the decision.

Product Description
123flori.ro uses descriptions similar with the ones provided by the producer. 123flori.ro does not guarantee 100 percent the accuracy of this information and can not be held responsible if the description is not complete, exact etc. The pictures are used for display purposes. If any of the products or flowers is out of stock, 123flori.ro can replace any of these with similar products which have the similar look and value as the original product. You can request at any given time a personalized bouquet or a different colors then what we have displayed on 123flori.ro

Prices
The final price is the one which was confirmed once the product has been delivered. If the price or any other product information has been incorrectly saved to the database and the shipping has not been processed yet, the customer will be contacted to confirm the original price. If customer can not be reached or he/she does not accept the new price, 123flori.ro can cancel the order and if necessary return the original payment. 123flori.ro reserves the right to modify prices at any time based on any changes related to the commercial services.

Deliveries
  • For Bucharest and Ilfov, delivery is completed within 2-4 hours after confirmation of payment order, from Monday to Friday, 09-18 hours. To the rest of the Romanian cities we do next-day deliveries. Weekend deliveries are received from Monday to Friday (till 16) and can be completed only for Bucharest and Ilfov.
    Although efforts are being made for deliveries at times as close to customer requirements, 123Flori.ro not guarantee exact delivery times or time intervals less than 30 minutes.
  • For same day deliveries, confirmation of payment must be received by 16:00.
  • For orders between 09:00-11:00 hours is recommended ordering at least one day before, with confirmation of payment till 16:00
  • If for reasons not related to 123FL the order can not be delivered, it remains processed and the delivery available by the end of the day. If the delivery time could not be respected (for reasons strictly related to the availability of the recipient), the order is canceled automatically, without the possibility of returning the payment.
  • Deliveries are free in Bucharest, Monday to Friday
  • For deliveries in Bucharest on Saturday and Sunday is a fee of 20 Lei (VAT included)
  • For deliveries in the surrounding areas of Bucharest from Monday to Friday is a fee of 30 Lei (VAT included)
  • For delivery in Bucharest surrounding areas Saturday and Sunday is a fee of 50 Lei (VAT included)
  • For deliveries in other cities of Romania there is a fee of 30 Lei (VAT included)
  • All orders will be confirmed by telephone with the receiver without specifying the nature of delivery.


No Additional Taxes
The final price paid by the customer includes the product price and delivery charges. 123FL does not require any additional charges when the product is bought. 123flori.ro does not have any hidden taxes.

Guarantees and limitations
All the information related to the site is offered as seen for as long as it is available and with no additional guarantees. 123flori.ro does not offer any guarantees in terms of the site or any of the products it offers. 123FL can not be held responsible if the site can not be accessed for a unlimited period of time, for either technical or commercial reasons. We apologize for any inconvenience caused by potential errors due to modifications, settings ,upgrades performed by the hosting company .In this situation the hosting company is to be held responsible. 123FL does not account for the accuracy of the information display in the document on this site. 123FL reserves the right to change partially or completely the information on the site without notifying the users. 123FL can not be expected to update the site. 123FL reserves the right to suspend or shut down the site without previous user notification. 123FL does not give any information regarding compatibility between the user's computer and this site. 123flori.ro will be accessed willingly, users will assume full responsibility for visiting the site. The site can not guarantee the stock availability of the displayed products. 123FL reserves the right to refuse delivering an offer without further explanations. In this case the client will receive a full refund. If the products are damaged or can not be delivered, the customer can request a full refund of the paid price but no additional payments.
According to Romanian Government Ordinance no. 130/2000 on the legal status of distance contracts, approved with amendments by Law 51/2003, Chapter 2, Article 7, the consumer has the right to cancel the distance contract, within 10 working days without penalty and without giving any reason. The only charge that may be the consumer is the direct cost of returning the goods.
According to Romanian Government Ordinance no. 130/2000 on the legal status of distance contracts, approved with amendments by Law 51/2003, Chapter 2, Article 10 point c), the consumer may cancel supply contracts types of products manufactured consumer's specifications or products clearly personalized and those which by their nature can not be returned or which can degrade or deteriorate rapidly.
Complaints about damage products are only delivered in writing to the office@123flori.ro and any refund of money by following these complaints will be made within 30 days of receipt of written confirmation by email 123FL

Legal Conditions
123flori.ro operates according to all Romanian laws and stipulations.

Conflicts and Disagreements
Any disagreements or disputes between 123FL (123flori.ro) and customers will be solved through amiable communication. If this is not possible, laws will be applied and the corresponding institutions will be involved.

Final Information
If any of the information mentioned above will be found null or invalid, this information will not affect the validity of any other information. Once the purchase and delivery has been process, the customer accepts the conditions and terms, as a contract between 123FL and the client.

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